Withdrawal Policy

1.1. This Withdrawal Policy outlines the terms and conditions under which players may request and receive funds from their casino accounts. It applies to all users and ensures that withdrawals are handled transparently and in accordance with regulatory standards, including AML (Anti-Money Laundering) and KYC (Know Your Customer) requirements;

1.2 The minimal amount for withdrawal is 100 EUR/160 CAD/430 PLN/0.00135 BTC/1.454 LTC/100 USDT/0.071 ETH/450 TRX or its equivalent in other currencies. The maximum amount for withdrawal depends on Your VIP level and on the payment method You use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments and multiple withdrawals may be combined into a single transaction.

1.3 The Casino reserves the right to check Your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check Your identity. In case You provide false/incomplete Personal Data or in case If Your Player Account is suspected of abuse or fraudulent activity, the withdrawal can be refused and the Player Account terminated, of which You will be informed by email. Reporting by the Casino to applicable regulatory bodies of actions performed by the Player may be required. Security checks of Your identity, particularly for first-time or large withdrawals, may cause additional delays of withdrawals of Your funds.

1.4 To make a withdrawal, a Player needs to wager the last deposit by placing bets in Slots for a total amount of x3 (three times) the deposit amount. Deposits must be legal and originate from Your Player Account with third-party transactions strictly prohibited. Fraudulent payments will result in account closure.

1.5 Any winnings can be only withdrawn with the payment methods You have previously deposited with unless alternative proof of ownership is provided. Incorrect withdrawal details are the player's responsibility, and funds will be refunded to the original payment method whenever possible. The Company is not responsible for lost funds due to incorrect information.

1.6 The Website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and the card is issued in a supported country.

1.7 Multiple deposit methods may result in split withdrawals. Crypto/Withdrawals are sent to the provided crypto wallet address. Errors in wallet details are the player’s responsibility, and the casino is not liable for losses due to incorrect information.

1.8 Please note that even for supported countries the Casino is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.

1.9 We process withdrawals 7 days a week, with processing times from to 24 to 72 business hours depending on the selected payment method. Note that some e-wallets may require an additional day to process the request. Withdrawals have a 24-hour waiting period in case of possible cancellation. Withdrawals made Friday through Sunday may be cancelled until Monday. Security checks may cause delays, especially for first-time withdrawals or large amounts. Verification takes up to 48 hours, excluding weekends. Certain limits apply based on withdrawal amounts and play history, and processing delays may occur on weekends and holidays. In general rule all Bank Transfer payouts are in principle processed as soon as possible, but in special cases all Bank Transfer payouts are within three (3) banking days.

1.10 You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges, fees, etc. by the intermediary banks. These charges remain outside the influence of The Casino.

1.11 The maximum withdrawal amount processed to a player is 1,000 EUR/ 1,570 CAD/4,300 PLN/0.013 BTC/15 LTC/1,130 USDT/0.72 ETH/4500 TRX per day, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.

1.12 The maximum withdrawal amount processed to a player is 2,000 EUR/ 3,000 CAD/8,000 PLN/0.028 BTC/32 LTC/2,270 USDT/1.5 ETH/9496 TRX per week, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.

1.13 The maximum withdrawal amount processed to a player is 5,000 EUR/ 7,860 CAD/21,440 PLN/0.066 BTC/73 LTC/5,660 USDT/3.62 ETH/22,810 TRX per month, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.

1.14 If you win more than 5,000 EUR/ 7,860 CAD/21,440 PLN/0.066 BTC/73 LTC/5,660 USDT/3.62 ETH/22,810 TRX, the Casino reserves the right to divide the payout into monthly instalments however, such limit shall not be less than the equivalent of 10,000 EUR/16,000 CAD/42,570 PLN/0.098 BTC/102 LTC/11,700 USDT/3.17 ETH/37,270 TRX per month.

1.15 Withdrawal limits may vary depending on the player’s VIP level. The following tier-based structure for VIP levels applies:

1.15.1 Daily Withdrawal Limits

• Bronze: 1,500 EUR/ 2,360 CAD/ 6,430 PLN/0.020 BTC/ 22 LTC/ 1,700 USDT/ 1 ETH/6,780 TRX.
• Silver: 2,000 EUR/ 3,000 CAD/ 8,000 PLN/ 0.028 BTC/32 LTC/ 2,270 USDT/1.5 ETH/9,496 TRX
• Gold: 2,500 EUR/ 3,940 CAD/ 10,700PLN/ 0.033 BTC/35.65 LTC/ 2,840 USDT/ 1.74 ETH/ 11.300 TRX
• Platinum: 3,500 EUR/5,500 CAD/ 15,000 PLN/ 0.047 BTC/50 LTC/ 3,980 USDT/ 2.43 ETH/ 15,825 TRX
• Ruby: 4,000 EUR/ 6,300 CAD/ 17,140 PLN/ 0.054 BTC/ 57 LTC/ 4,550 USDT/ 2.77 ETH/18,000 TRX
• Emerald: 5,500 EUR/ 8,660 CAD/ 23,570 PLN/ 0.074 BTC/ 78,4 LTC/ 6,250 USDT/ 3.81 ETH/ 24,865 TRX
• Diamond: 6,500 EUR/ 10,240 CAD/ 27,860 PLN/ 0.087 BTC/ 92,63 LTC/ 7,385 USDT/ 4,49 ETH/ 29,385 TRX
• Black Diamond: 8,000 EUR/ 12,600 CAD/ 34,290 PLN/ 0.107 BTC/ 113,71 LTC/ 9,100 USDT/ 5,53 ETH/ 36,167 TRX

1.15.2 Weekly Withdrawal Limits

• Bronze: 4,000 EUR/ 6,300 CAD/ 17,140 PLN/ 0,054 BTC/ 57 LTC/ 4,550 USDT/ 2.77 ETH/18,000 TRX
• Silver: 6,000 EUR/ 9,450 CAD/ 25,730 PLN/ 0,080 BTC/ 85,3 LTC/ 6,820 USDT/ 4.18 ETH/ 27,125 TRX
• Gold: 8,000 EUR/ 12,600 CAD/ 34,290 PLN/ 0,107 BTC/ 113,71 LTC/ 9,100 USDT/ 5,53 ETH/ 36,167 TRX
• Platinum: 10,000 EUR/ 15,750 CAD/ 42,870 PLN/ 0,134 BTC/ 142,63 LTC/ 11,360 USDT/ 6,95 ETH/ 45,209 TRX
• Ruby: 12,000 EUR/ 18,900 CAD/ 51,450 PLN/ 0,161 BTC/ 171 LTC/ 13,630 USDT/ 8,35 ETH/ 54,250 TRX
• Emerald: 16,000 EUR/ 25,200 CAD/ 68,600 PLN/ 0,214 BTC/ 228 LTC/ 18,180 USDT/ 11,14 ETH/ 72,330 TRX
• Diamond: 20,000 EUR/ 31,505 CAD/ 85,760 PLN/ 0,271 BTC/ 285 LTC/ 22,720 USDT/ 13,95 ETH/ 90,420 TRX
• Black Diamond: 24,000 EUR/ 37,800 CAD/ 103,000 PLN/ 0,325 BTC/ 340 LTC/ 27,300 USDT/ 16,72 ETH/ 108,500 TRX

1.15.3 Monthly Withdrawal Limits

• Bronze: 10,000 EUR/ 15,750 CAD/ 42,870 PLN/ 0,134 BTC/ 142,63 LTC/ 11,360 USDT/ 6,95 ETH/ 45,209 TRX
• Silver: 15,000 EUR/ 23,630 CAD/ 64,300 PLN/ 0,203 BTC/ 214 LTC/ 17,000 USDT/ 10,43 ETH/ 67,815 TRX
• Gold: 20,000 EUR/ 31,505 CAD/ 85,760 PLN/ 0,271 BTC/ 285 LTC/ 22,720 USDT/ 13,95 ETH/ 90,420 TRX
• Platinum: 25,000 EUR/ 39,385 CAD/ 107,200 PLN/ 0,335 BTC/ 356 LTC/ 28,400 USDT/ 17,40 ETH/ 113,022 TRX
• Ruby: 30,000 EUR/ 47,255 CAD/ 128,615 PLN/ 0,401 BTC/ 427,50 LTC/ 34,090 USDT/ 21,12 ETH/ 135,630 TRX
• Emerald: 40,000 EUR/ 63,000 CAD/ 170,000 PLN/ 0,536 BTC/ 570 LTC/ 45,450 USDT/ 27,88 ETH/ 180,800 TRX or individually agreed/
• Diamond: 50,000 EUR/ 79,000 CAD/ 215,000 PLN/ 0,675 BTC/ 714 LTC/ 56,800 USDT/ 34,85 ETH/ 226,000 TRX or individually agreed/
• Black Diamond: 60,000 EUR/ 95,000 CAD/ 257,300 PLN/ 0,805 BTC/ 855 LTC/ 68,200 USDT/ 42,02 ETH/ 271,253 TRX or individually agreed.

1.16 The withdrawal can be divided into parts/chunks. Chunk is the maximum amount per transaction that the payment provider can process at once. The amount of one chunk can be changed by the provider.

1.17 Once a withdrawal is requested, it will remain pending for between 0-48 hours. Withdrawals are not processed on weekends and holidays. However, please be aware that depending on the payment method You are using, the funds may take a few days to arrive. Details regarding the timing for withdrawals in respect to the method utilized are available on the relevant pages of the Website, as may be amended from time to time.

1.18 All progressive jackpot wins will be paid in full.

1.19 Finally, please keep in mind the Casino is not a financial institution. Your Player Account will thus not bear any interests and no conversion or exchange Services will be offered at any time.

1.20 Please note that We cannot guarantee successful processing of withdrawals or refunds in the event You breach the Use of Player Account policy stated in Section 8 of Our Terms and Conditions.

1.21 Should You have any questions about this Withdrawal Policy, please contact Our Support Team: [email protected]. We are always happy to help.